Skip to content
Regions

Shipping & payment

Complimentary shipping, duties included

Shipping is complimentary on every order. Every parcel is insured and tracked, and import duties and taxes are already included in the price for every country we ship to, so nothing is due on delivery.

Delivery times

Timing depends on where your piece is waiting for you. The product page always shows the timing for the piece you choose.

  • In stock in the US: 1–2 business days.
  • In stock at our atelier in Ukraine: 5–7 business days.
  • Made to order: 10–15 business days, or the exact date shown on the product page.

Where we ship

poelle.com ships to the United States and to many other countries; you will see whether we deliver to your address at checkout. For the EU, Norway and Switzerland, please order at poelle.eu; for Ukraine, at poelle.ua.

Tracking

As soon as your order ships, you will receive an email with a tracking link. Tracking may take a little time to update after your parcel is handed to the carrier.

Delivery address

Please check your shipping address carefully at checkout. If you need to change it, email support@poelle.com before your order ships. We can't be responsible for parcels that can't be delivered because of an incomplete or incorrect address.

Marked as delivered, but not received

Please check with neighbors and your building's mailroom, then email support@poelle.com as soon as possible. We will open a claim with the carrier and keep you updated until it's resolved.

Questions

support@poelle.com — e-mail support: every day, 2 AM – 2 PM ET (New York time).

Cart (0)
Your cart is empty
Start with the new arrivals.
Object № 03 Bag Small in black leather, inside view with the liningObject № 03 Bag Small in black leather, styled still lifeObject № 03 Bag Small in black leather, carried in hand by a modelObject № 03 Bag Small in black leather, held by a modelObject № 03 Bag Small in black leather, model holding it, close-upObject № 03 Bag Small in black leather, three-quarter view
Object №03 Bag SmallBlack$468$520 6 colors
Object № 03 Bag Small in brown leather, inside view with the liningObject № 03 Bag Small in brown leather, held by a modelObject № 03 Bag Small in brown leather, carried in hand by a modelObject № 03 Bag Small in brown leather, on a modelObject № 03 Bag Small in brown leather, three-quarter viewObject № 03 Bag Small in brown leather, angled view
Object №03 Bag SmallBrown$442$520 6 colors
Object № 03 Bag Small in caramel suede, inside view with the liningObject № 03 Bag Small in caramel suede, carried in hand by a modelObject № 03 Bag Small in caramel suede, on a modelObject № 03 Bag Small in caramel suede, three-quarter viewObject № 03 Bag Small in caramel suede, close-up detailObject № 03 Bag Small in caramel suede, angled view
Object №03 Bag SmallCaramel$448$560 6 colors
Object № 03 Bag Small in red leather, inside view with the liningObject № 03 Bag Small in red leather, held by a modelObject № 03 Bag Small in red leather, carried in hand by a modelObject № 03 Bag Small in red leather, on a modelObject № 03 Bag Small in red leather, three-quarter viewObject № 03 Bag Small in red leather, angled view
Object №03 Bag SmallRed$442$520 6 colors
More products
Regions